Return & Refund
We at Alexandria gifts take a pride in selecting the best available domestic and international products for our gift baskets. If from any reason your gift basket arrived damaged and recipient notifies us within 48 hours, we will be happy to provide replacement with no additional cost.
If we are not able to deliver gift basket because incorrect address or missing information the gift will be returned to had office and the sender will be notified by phone or email.
We can do second delivery after address correction and the second delivery will be charged $15.
If sender does not prefer to do second delivery cost of gift basket less the 15% handling and processing fee will be refunded to the sender.
If we are unable to make arrangements for re-delivery within 30 days of the return, the gift basket will be considered abandoned.